News: E-commerce11 Jun 2003 Amazon launches subsidiary to sell e-commerce technologyAmazon.com Inc. has announced the launch of a new subsidiary, Amazon Services Inc., to make the technology and services that power Amazon.com available to other retailers. It will offer merchant partners use of Amazon's e-commerce Web site technology, fulfillment and customer service, and access to tens of millions of visitors per month.
In fact, Amazon already provides its technology to Target and Toys'r'us, to name the two best known. The launch of the subsidiary will allow Amazon to focus on its own site, while Amazon Services will distribute the technology.
Apparently, Amazon.com invests more than $200 million per year in improving its technology and Web site, and, according to a recent survey conducted for the American Customer Satisfaction Index, customers rated Amazon.com 88 for customer satisfaction -- the highest score ever recorded by the ACSI in any service industry, online or offline.
See also: http://www.amazon.com | 
